Job Title: Order Management Specialist

Full-Time-Onsite Position/Not Remote

WANT TO BE A PART OF THE NETA TEAM?

If you are looking for a career & not just a job, you are in the right place! We focus on career development & promotion; people are at the core of everything we do. We offer competitive salary ranges and awesome benefits.

 

For over 25 years, Neta Scientific, Inc. has been a leading distributor of laboratory supplies, solutions, and safety products to the Life Science and Pharmaceutical industries. We are currently seeking candidates that bring their knowledge and experience to the Neta Team. As the business navigates an ever-changing industry landscape and address bottlenecks in our growing business operations, the need for exceptional candidates is critical. Our mission is to provide our customers with access to a robust catalog of world-leading brands to conduct cutting-edge research and development more effectively. The company's vision is to build "The Neta Brand" to be synonymous with Integrity, Excellence in Supply Chain Management, and Optimum in Customer Satisfaction.

 

We're looking for a Order Management Specialist to handle all facets of customer service and order fulfillment to include processing a high volume of orders & meeting daily deadlines. Must be able to execute all responsibilities accurately and quickly, have advanced problem solving and organizational skills. We're looking for detail-oriented professionals who can work independently and effectively communicating with others in a team setting.

 

Essential Functions:

• Sales order and data entry.

• Answer incoming telephone calls, taking messages and routing calls.

• Handling customer inquiries regarding order placement, pricing, delivery confirmation, and other pertinent order management questions.

• Manage e-commerce order fulfillment systems.

• Work during evenings and weekends (e.g., evenings and weekends).

• Duties, responsibilities, and activities may change at any time with or without notice.

 

Requirements:

• A minimum of 3 years in Order Management, Order Entry, Data Entry, Customer Service/Administrative Assistant role.

• Excellent customer service and communication skills, both oral and written.

• Positive and strong interpersonal skills, with the ability to work with others.

• Exemplify the highest level of professionalism in communication with customers and suppliers.

• Acute attention to detail.

• Microsoft Office XP and Microsoft Dynamics GP preferred.

 

Job Type: Full-time

Salary: $21.00 per hour

Benefits:

• 401(k)

• Dental insurance

• Health insurance

• On-the-job training

• Paid time off

• Vision insurance

 

Experience level:

•  3 years

 

Shift:

•  Day shift

 

Weekly day range:

• Monday to Friday

 

Work setting:

• In-person

• Office

 

Ability to commute/relocate:

• Marlton, NJ 08053: Reliably commute or planning to relocate before starting work (Required)

Work Location: 100% In-person